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Sharetribe Go - Payment system
Sharetribe Go - Payment system

All about online payments with Stripe and PayPal, in Sharetribe Go

54 articles
Payment providers at Sharetribe - Stripe and PayPalSharetribe offers Stripe and PayPal as payment providers
Collect commission from sellers, buyers or bothTo earn money from your marketplace, you can collect a fee (commission) from sellers and/or buyers, over each paid transaction.
Set up Stripe in Sharetribe Go or Sharetribe FlexThe Stripe payment gateway can be used in both Sharetribe products. The setup is a bit different: here are details for both.
Differences between Stripe and PayPalSharetribe offers Stripe and PayPal as payment providers. Credit cards and payment methods, requirements and fees: here are the differences.
FAQ about payments and payment providersThis article compiles articles that answer the most common questions about payments, payment providers and more
Disable Stripe or PayPal in the Admin panelIf you've been using both Stripe and PayPal in your marketplace, you might one to focus on one and disable the other. Here is how to do it.
Deposits and escrow in online transactionIn order to secure transactions, some marketplaces want to offer escrow or deposit.
PCI compliance at SharetribeThis applies to Stripe and PayPal, the payment gateways available in a Sharetribe marketplace. They are both PCI-compliant.

Guide to getting started with Stripe paymentsStripe is a great payment gateway and you should know how it works in your marketplace. Here are all articles to know everything about it!
Learn about StripeOnline payments in a Sharetribe marketplace are powered by Payment Providers and Stripe is one of them, allowing the use of credit cards.
Stripe's processing feesStripe charges a processing fee for each transaction through their system. The fees are detailed here.
Countries and currencies supported by StripeStripe can be enabled in Sharetribe Go in 26 currencies and 37 countries. Find out which currency works in your country.
Supported countries for providers' Custom/Managed Accounts with StripeThere is a limited number of countries where your vendors can have bank accounts. Find out which here.
Enable Stripe paymentsIn order to receive payments in the marketplace you need to enable payments, which you can do by connecting Stripe as a payment provider.
What is Stripe Connect OnboardingStripe Connect Onboarding makes it easier for sellers to add their payout details and is included in your Stripe fees.
Configure Stripe and get API keys for a marketplaceTo enable payments and receive commissions in your marketplace, you need a free Stripe account and to add your API keys in your Admin panel.
Apply for Stripe Connect reviewIf you create a new Stripe Platform, Stripe most likely will ask to review it. Here are details about the requirements and process.
Set up commission with StripeAfter you connect your Stripe account, you need to determine what is going to be your commission for each transaction. Learn how!
How to enable Stripe Connect OnboardingIf your marketplace was created before January 2023, Stripe Connect Onboarding must be enabled manually as you have to configure things.
Steps for sellers to receive payments with StripeIf Stripe is enabled, buyers can pay by credit or debit card. Providers must configure their account to be able to receive such payments.
Stripe transaction processTransactions going through Stripe follow a few steps, from accepting the request to the payment and reviews. Here's a complete description.
Stripe transaction process with screenshotsThis is an illustrated, in-depth guide about the Stripe transaction process.
Example transactions with Stripe paymentsStripe fees can seem hard to understand. Here you can find examples of how much you would pay in fees by using Stripe.
Delay payments and hold funds with StripeWith Stripe as the payment provider, payout to sellers can be held for up to 90 days or until buyers marks transactions as completed.
Issue refunds with StripeIf a transaction goes wrong, buyers might ask for a refund from providers. With Stripe, this needs to happen in the admin Stripe account.
Storing buyer payment details with StripeThe buyer credit card number isn't stored during a transaction and admin or sellers can't access them.
Stripe error: “There is something wrong with the payment system [...] Stripe Connect has not been enabled [...]”Instruction on how to register your platform at Stripe to solve this error
Stripe error: "Bank account is not connected"When adding their payout details with Stripe Connect Onboarding, sellers may face the "Bank account is not connected" error. Here's the fix.
Stripe US terms update (2022-10): notify your providersStripe is updating its terms and you should let your providers in the US know.
Stripe EU, UK, Norway, and Switzerland terms update (2023-02): notify your providersStripe is updating its terms and you should let your providers in the EU, UK, Norway, and Switzerland know.

Guide to getting started with PayPal paymentsSetting up payments with PayPal. This article compiles most information you need.
Countries and currencies supported by PayPalPayPal can be enabled in 26 currencies and many countries at Sharetribe. Find out which currency works in your country.
PayPal's processing feesPayPal charges a fee over each transaction. Both providers and admin will pay one: find out how much exactly.
Enable PayPal paymentsThe online payment system is the core of your marketplace and you can rely on PayPal to process paid transactions in your marketplace.
Set up PayPal on a marketplaceTo allow providers and buyers to pay and receive money via PayPal, you need to configure it by connecting your own PayPal account.
Upgrade to Premier or Business PayPal accountTo use PayPal as a payment gateway on you marketplace or receive payments with it, you need to upgrade your account.
Accepted payment methods with PayPalThrough PayPal, buyers can pay with credit cards, debit cards, PayPal accounts and more.
Verify PayPal accountIt is possible that PayPal requires you to verify your account before you can connect it to your user profile.
Guide to granting permissions PayPal accountProviders must agree to some permissions in order to be able to receive money from buyers: here is the whole list, with details.
Steps for sellers to receive payments with PayPalTo receive money through PayPal, providers have to connect their PayPal accounts to their profiles – here’s how.
Steps for PayPal sellers to allow payments with credit cardsFor buyers, the creation of a PayPal account isn't mandatory. However sometimes that setting has to be reviewed in the seller's account.
PayPal's transaction processTransactions going through PayPal follow a few steps, from accepting the request to the payment and reviews. Here's a complete description.
PayPal transaction process with screenshotsThis is an illustrated, in-depth guide about the PayPal transaction process.
Example transactions with PayPal paymentsConsidering fees and payment flow, transactions can be quite complex. Here are some examples to better understand how PayPal works.
Charge commission from sellers with PayPalIf you enable a commission for a transaction the sellers in your marketplace are automatically charged. Find out how.
Charging commission with PayPal when admin is also sellerWhen the admin is also the seller the commission is not shown on a transaction (but isn't lost!). Read more to learn why.
Enable PayPal micropayment feesIf your marketplace processes small amounts for each transaction, micropayments can help to decrease the payment fees charged by PayPal.
Release money to seller with PayPalAfter a payment with PayPal, money is transferred immediately to providers.
Issue refunds with PayPalIf a transaction goes wrong, buyers might ask for a refund from providers. With PayPal, this needs to happen in the provider user account.
PayPal error: "We are not able to process your payment [...] at this time"When connecting your own PayPal account, you may encounter this error. It is usually easy to fix: here is how.
PayPal error: "You need to confirm your account”Email, bank account, identity: these are some things to check if PayPal requires a confirmed account from providers in your marketplace.